REFUND & RETURNS POLICY

We want you to love your purchase. If something isn’t right, we’re here to help.

📩 Email: support@brotherdollar.store

📱Call or Text +1 347 954 2685

📱 Response Time: 24–48 hours (Mon–Sat)

📍 Fulfillment: USA, China & Pakistan partner warehouses

 

🔄 Returns & Exchanges

We accept returns within 14 days of delivery if:

Item is unused

In original condition

With packaging

❌ Non-Returnable Items

Clearance items

Underwear or hygiene-sensitive items

Items damaged by customer misuse

💰 Refund Time

Once we receive the returned item:

Refunds are processed within 5–7 business days

Refund will be issued to original payment method

🚫 Order Cancellation

Orders can be cancelled within 6 hours of purchase.

After processing begins, cancellation is not guaranteed.

📸 Damaged or Wrong Item

Please contact us at support@brotherdollar.store with:

Order number

Photos/videos of the issue

We will resolve it immediately.