REFUND & RETURNS POLICY

💎 Brother Dollar — Refunds, Returns & Peace of Mind

We want you to love what you wear.
And if something’s not right, we’ve got you — no stress, no games.

Buying from Brother Dollar means confidence at checkout and support after delivery 🤝

📞 Contact & Support

📩 Email: support@brotherdollar.store
📱 Call/Text: +1 (347) 954-2685
⏱️ Response Time: 24–48 hours (Mon–Sat)

Our support team is real, responsive, and here to help.

🚚 Shipping & Fulfillment (Fast + Free)

🇺🇸 USA: FREE Express Shipping (3–5 Business Days)
🌍 Europe & Asia/Pacific: FREE Standard Shipping (8–14 Business Days)

No hidden fees. No surprises.

🔄 Returns & Exchanges — Simple & Fair

We accept returns within 14 days of delivery if the item is:

✅ Unused and unworn
✅ In original condition
✅ Returned with original packaging

If it meets the criteria, we’ll take care of the rest.

❌ Non-Returnable Items (For Hygiene & Fairness)

To protect all customers, the following items are final sale:

🚫 Clearance / discounted items
🚫 Underwear or hygiene-sensitive items
🚫 Items damaged due to customer misuse

💰 Refund Processing (Transparent & Timely)

Once your return is received and inspected:

💳 Refunds are processed within 5–7 business days
💳 Issued back to your original payment method

No store credit pressure. No delays.

🚫 Order Cancellation Policy

⏳ Orders can be cancelled within 6 hours of purchase.

Once processing begins, cancellation may no longer be possible — we move fast to get your order to you.

📸 Damaged or Incorrect Item? We’ve Got You.

If you receive the wrong item or something arrives damaged, contact us immediately at support@brotherdollar.store with:

📦 Your order number
📸 Clear photos or videos of the issue

We’ll fix it fast — replacement or refund, no back-and-forth.

🧠 Why Customers Buy With Confidence

✔️ Real support, not bots
✔️ Clear policies, no fine print
✔️ Fast shipping, premium quality
✔️ Fair resolutions every time

You’re not just buying a product.
You’re buying peace of mind.

✨ Brother Dollar
Built for confidence. Backed by support.